Public Safety Emergency Call Revitalization (Strategic Sales)

Revived a dormant public sector account, turning it into a profitable business stream by aligning strategies with client goals. Introduced innovative solutions to enhance operational efficiency and responsiveness.

Key Metrics:
1. Customer Satisfaction Post-Engagement: Increased to 90%.
2. Account Activation: Revived account within 7 months of engagement.

Impact: Secured long-term client trust and increased revenue streams.

Skills Used: Strategic Problem-Solving, Business Development, Customer Engagement, Innovation.